Contact Us

New Penn Financial Contact Information

Customer Care Line: 1-866-317-2347

Correspondence Address
New Penn Financial
PO Box 10826
Greenville, SC 29603-0826

General Payment Address
New Penn Financial
PO Box 740039
Cincinnati, OH 45274-0039

Overnight Payment Address
New Penn Financial
Attn: Payment Processing
55 Beattie Place, Suite 500, MS-501
Greenville, SC 29601

Notice of Error or Information Request Address
You have certain rights under Federal law related to resolving errors in the servicing of your loan and requesting information about your loan. If you want to request information about your loan or if you believe an error has occurred in the servicing of your loan and would like to submit an Error Resolution or Informational Request to:
NewPenn Financial
P.O. Box 10826
Greenville, SC 29603-0826

New Penn Financial is proud to be a part of the Shellpoint LLC family.