About Us

The New Penn Experience

From loan origination to servicing of your loan, our employees are making sure you are completely comfortable with the entire process, from start to finish.

The New Penn Promise

Our primary focus is collaborating with homeowners to create a positive loan experience. Our highly trained Customer Care team is committed to serving borrowers with respect, flexibility and creativity. Many of our team members are homeowners themselves, with mortgages, spouses and families. They fully understand both the benefits and the challenges of homeownership, which enables them to provide even greater levels of compassionate and caring service.

The New Penn Commitment

New Penn Financial® is a growing mortgage lender and has local offices across the country. We just don’t live in these communities – we serve them. Every year, our staff donates thousands of dollars, hundreds of pounds of supplies, and uncounted hours of volunteer service to support a wide range of community charities and projects—including the March of Dimes, the American Cancer Society, and the United Way; as well as food banks, veteran support groups, school districts, animal rescue organizations, and more

The New Penn Mission

Our mission is to service loans with excellence and efficiency, while providing borrowers with highly responsive, efficient, and courteous service. We look forward to working with you.

New Penn Financial is proud to be a part of the Shellpoint LLC family.